FAQs «Payments»

Refund Policy

VisualPharm requires an initial payment of 50% upfront as a deposit. The deposit is non refundable from when the work starts. If you choose to cancel prior to the start of the work, you will receive a full refund on your deposit. 

VisualPharm requires final payment of remaining 50% of total fee upon completion of project. Any queries or issues with the work must be raised with VisualPharm prior to the final settlement. Any issues raised after the final payment will be dealt with at the discretion of VisualPharm.